Many have wondered… How do I check my ticket status? How do I add information to my request? How do I… The answer is simple. E-mail! When you submit a support request, you receive a confirmation e-mail. DON’T DELETE IT! SAVE IT! You can use it to check your ticket status (via a web link), add info to your ticket, and communicate with the technician assigned to your ticket. So, the next time you get the comfirmation email, don’t trash it… treasure it!

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